Harnessing the Power of Micro-Learning: The Secret to Solopreneur Success
By Lindby | | Business and Commercial Capability | micro-learning, solopreneur
As a solopreneur or small business owner, you’re likely juggling multiple roles—from finance to marketing to client management. Amid these competing responsibilities, the need for skill-building is clear, but finding the time can feel impossible. Enter micro-learning: a powerful approach that makes continuous learning accessible, digestible, and directly applicable to your daily business operations. Whether […]
Are WHS and HR Managers the New Social Workers of the Workplace?
By Lindby | | Human Development | hr managers, whs
As the workplace continues to evolve, the roles of Work Health and Safety (WHS) Managers and Human Resource (HR) Managers have expanded significantly. Once defined by compliance and administrative responsibilities, these roles now require a balance of empathy, insight, and a commitment to supporting employees’ personal and emotional well-being. With employees facing higher stress levels, […]
Cybercriminals are attacking schools
By Lindby | | Family Development
Cybercriminals are attacking schools, but it’s not the students that are the victims! Many schools in Western Australia were hacked last month by cybercriminals and parents were the ultimate target. Schools warned parents that bank details and signatures might have been stolen. One school was under a four-day cyber-attack which started on 11 June 2019. […]
Hospitality Industry has 2nd Highest number of Cyber breaches
By Corrina Lindby | | Digital and Cyber Capability, Safety and Wellbeing Capability
The Hospitality industry is reported to have the second-highest number of Cybersecurity breaches[1]. How are they still being breached even with expensive technical point solutions? Several reports indicate the hospitality industry is under attack, as are other sectors, and breaches are commonplace[2]. In 2017 Sabre Hospitality was a victim of a security breach which impacted […]
When Customers Cross the Line
By Lindby | | Business and Commercial Capability
Most organisations teach their staff how to deliver excellent customer service. However, far fewer organisations teach staff what to do when a customer becomes abusive. Customer facing roles can place employees in difficult situations. Staff may encounter aggressive language, intimidation, or unreasonable demands from people who believe frustration justifies disrespect. When these situations occur regularly, […]
