Human Resources
We have courses that can help you get the most out of your staff
How Managers Conduct Staff Performance Reviews
This course teaches managers how to eliminate the "feedback vacuum" and conduct constructive performance reviews to better communicate business expectations, pinpoint major performance pain points, keep your feedback clear and concise, and boost overall business performance.
Performance Review Training for Employees (All Staff)
This course will teach employees to prepare for a performance review, so it is a pleasant experience for both parties. Small business owners want their employees to work at an optimal level of performance and by helping them understand and be prepared for a performance review will make the process effective.
How to Build Your Team that Out Performs Your Competitors
No matter the size of your infrastructure, or the presence of your brand—at the end of the day, teamwork is what makes the dream work... This is a step-by-step course that gives you, the team leader the skills to build an awesome team.
Learn to Coach for Improved Performance Outcomes
This course teaches business owners, team leaders, and managers how to better communicate with their employees, find out their—and the company's—shortcomings, boosting staff morale, and implementing new policies/procedures to improve the outcomes of business processes.
Building Employee Engagement in Your Business
This course shares practical steps on how to innovate employee engagement, boost workplace collaboration, and improve your work culture; covering every aspect of the process—from technology and training to feedback and rewards.
Learn to Understand Your Team Personalities
Understanding the different personalities of your team members means having the ability to manage and coach them better. This course helps leaders understand what makes their team members tick.
Counselling, Discipline & Termination
Compiling the best practices that exist in business, this course walks you through all the four stages of progressive discipline ranging from conducting counselling and sending written warnings to administering suspensions and even termination. Small business owners need to understand the value of discipline and learn how to discipline their employees when they are out of line, without being too rude or destructive about it and without breaching legal rights.