Human Resources
We have courses that can help you get the most out of your staff
Counselling, Discipline & Termination
Compiling the best practices that exist in business, this course walks you through all the four stages of progressive discipline ranging from conducting counselling and sending written warnings to administering suspensions and even termination. Small business owners need to understand the value of discipline and learn how to discipline their employees when they are out of line, without being too rude or destructive about it and without breaching legal rights.
How to Manage Unacceptable Behaviour in the Workplace
Many people see conflict as a negative experience. In fact, conflict is a necessary part of your personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs.
What's your Water? Unconscious Bias
Working on a subliminal level in the brain, our biases affect our ability to look at the world around us. A simple example can be made of a fish that is in water. An old Chinese proverb says that a fish is the last one to know what water is. In this way, our biases can make us lose sight of the environment we live in—and often, it's value.
Managing Bias in the Workplace that could be affecting your Sales
Overlooking unfair practices at work is what costs most enterprises their biggest chunk of sales. As common as hair on a hare, bias reduces the overall productivity of your team and hampers processes that could be yielding you better results.
Identifying Bias in the Workplace
Bias can be defined as the tendency to privilege a particular group of people or set of ideas to the exclusion or detriment of other groups or ideas. Needless to say, the ones that aren't in this 'circle,' aren't given enough attention and reward in the workplace.